Introduction

  1. Helm Holidays (referred to as “the Company,” “we,” or “us”) respects your privacy and is committed to protecting your personal information.
  2. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our services or interact with our website.

 

Information We Collect

  1. We may collect personal information such as your name, contact details, email address, passport information, and other relevant details necessary for providing our travel services.
  2. We collect information directly from you when you make a booking, subscribe to our newsletter, participate in surveys, or interact with our website.

 

Use of Personal Information

  1. We use the personal information we collect to process bookings, provide travel services, communicate with you, and improve our services.
  2. We may use your personal information to send you promotional offers, newsletters, and relevant updates, but only with your explicit consent.
  3. We do not sell or rent your personal information to third parties.

 

Data Retention

  1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  2. We take appropriate measures to securely dispose of personal information that is no longer needed.

 

Disclosure of Personal Information

  1. We may disclose your personal information to third-party service providers who assist us in delivering our travel services, such as airlines, hotels, tour operators, and transportation companies.
  2. We may disclose your personal information when required by law or to protect our rights, safety, or property.

 

Data Security

  1. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
  2. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

 

Links to Third-Party Websites

  1. Our website may contain links to third-party websites or services that are not operated or controlled by Helm Holidays.
  2. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing any personal information.

 

Your Rights

  1. You have the right to access, update, correct, or delete your personal information held by Helm Holidays. You may also withdraw your consent for certain uses of your data.
  2. To exercise your rights or for any privacy-related inquiries, please contact us using the contact details provided below.

 

Changes to the Privacy Policy

  1. We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised Privacy Policy on our website.
  2. We encourage you to review this Privacy Policy periodically for any updates or changes.

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: https://www.helmholidays.com/contact/